Service Desk Analyst

Job Reference: 13679
Job Type: Permanent Vacancy
Job Location: Jersey

The purpose of this role is to provide first level technical support to internal staff, respond to staff requests for IT service of all kinds, and to undertake a range of administration duties to assist with the smooth running of all IT systems, providing an excellent level of customer service by providing callers with appropriate support responses and friendly communication, as well as troubleshooting IT problems in-house. Extensive training will be provided as part of this role, so previous experience of working in an IT environment is beneficial, however, is not necessarily required.  Being able to evidence a keen interest in IT and new technology is preferred, and higher education experience of IT would be an advantage. Some knowledge of Microsoft Windows and Office, Active Directory and Microsoft Exchange would be beneficial. If you would like to find out more about the client and this vacancy, as well as many similar roles; get in touch with our expert recruiters on 01534 729996 or by clicking here  

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