Workplace Concierge at Swiss Post Solutions

Provide a warm and prompt service experience for all staff and visitors. Be fully aware and knowledgeable of all client spaces. To take on and assume responsibility for reasonable request given by staff and form strong relationships with other service partners to discuss, report and manage these requests effectively. Processing incoming and outgoing mail, couriers. Monitor of stock levels for floor MFD ink cartridges/paper and general stationery store. Ensure full handovers when starting/finishing a shift. Be an advocate for health and safety and be proactive in reporting any potential hazards to the appropriate teams. Assist with collating any monthly and ad-hoc reports on service usage and service issues. Handle all incoming call inquiries promptly. Monitor the Concierge inbox. Become familiar with policies relating to all HandS requirements.