Supervisor, Fund Dealing Services

  • Job Reference: 8260
  • Date Posted: 21 November 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The successful candidate will provide day to day Supervision of the team, ensuring all client queries are actioned efficiently withspecific focus on investigating and resolving any dealing challenges. They will work closely with the Manager to understand current challenges and implement solutions as well as in partnership with clients, Transfer agents and the wider network to review service and identify ways of enhancing service delivery and efficiency. They will provide guidance and support to the team, organising and delegating workloads as required and act as a point of escalation for all parties, taking appropriate action to ensure efficient resolution.
Key Responsibilities include:

To proactively manage day-to-day workloads within the team, ensuring all departmental tasks are undertaken in a systematic and controlled manner, ensuring all controls are strictly adhered to, minimising the risk and financial costs associated with deal execution.
Develop positive working relationships across all other departments, proactively building a network of contacts within the wider BNP Paribas Group.
Immediate escalation of issues that expose the Bank to financial or reputational risk.