Supervisor - Banking & Payments Oversight

  • Job Reference: 8848
  • Date Posted: 9 March 2023
  • Website:
  • Location: Jersey
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

In this role, the successful candidate will provide subject matter expertise (SME) to our outsourced partners with respect to Banking & Payment activities. Actively monitoring the services delivered by our Malaysian operations team vs Service Level Agreement (SLA). The candidate will maintain Key Performance/Risk Indicator data (KPI & KRI) across all of Banking & Treasury Operations.
Also maintaining and developing test cases for Banking & Payment operations, working with the SMEs to expand User Acceptance Testing (UAT) test cases against system enhancements or change requests. You will also assist with the development of change requests or process changes to bring efficiencies across the operational teams.