Showroom Assistant at JJ Fox Trading Limited

  • Job Reference: 00010426-1
  • Date Posted: 1 August 2022
  • Location: Jersey
  • Salary: On Application

Job Description

The primary purpose of this position is to ensure an exceptional level of customer service by acting as the first point of contact for customers and providing them with a comprehensive understanding of the products and services we offer, addressing their needs, advising them on the best products and services they may require, and re-directing calls to specialists who can further support them with their queries.

Key Responsibilities:
Greet and assist customers and complete transactions
Provide advice and guidance on product selection
Process till sales and refunds
Resolve or redirect queries, take orders, upsell products and services
Consult with sales representatives and warehouse staff with customer queries
Maintain a clean and tidy showroom and replenish stock
Ensure products and shelving are kept clean and presentable