Service Advisor at Motor Mall

To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.

To take responsibility for customers and their cars during a visit. To be the main point of contact keeping throughout the day, authorising extra work, arranging and collecting payment and organising collection.

To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.

To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and provide the sale of accessories, parts and new vehicles.