Senior Trust Officer, Private Clients
- Job Reference: 7369
- Date Posted: 13 May 2022
- Website: https://www.thomasdessain.com/
- Location: Jersey
- Salary: On Application
- Job Type: Contract
- Work Hours: Full Time
One year fixed term contract supporting Private Wealth client relationships and managing service delivery needs, acting as client contact and ensuring SLAs and KPIs are met or exceeded; ensure work invoiced correctly; support relationship managers and finance function for outstanding client debt; identify sales opportunities to be forwarded to relationship managers and achieve contract extensions or additional business; involved in initiatives and projects; flag and resolve anticipated SLA issues; work with Internal audit/compliance to improve and maintain strong control; work with Legal, Risk and Compliance to ensure processes remain compliant; ensure compliant use and ongoing monitoring of supplier relationships.
Candidate have strong customer service, communication skills; good knowledge of software such as MS Office; good knowledge of regulatory requirements.