Senior Trust Officer, Private Clients

  • Job Reference: 7369
  • Date Posted: 2 September 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Job Type: Contract
  • Work Hours: Full Time

Job Description

One year fixed term contract supporting Private Wealth client relationships and managing service delivery needs, acting as client contact and ensuring SLAs and KPIs are met or exceeded; ensure work invoiced correctly; support relationship managers and finance function for outstanding client debt; identify sales opportunities to be forwarded to relationship managers and achieve contract extensions or additional business; involved in initiatives and projects; flag and resolve anticipated SLA issues; work with Internal audit/compliance to improve and maintain strong control; work with Legal, Risk and Compliance to ensure processes remain compliant; ensure compliant use and ongoing monitoring of supplier relationships.
Candidate have strong customer service, communication skills; good knowledge of software such as MS Office; good knowledge of regulatory requirements.