Senior Technical Analyst (Network & Security)
- Job Reference: 7578
- Date Posted: 3 August 2022
- Website: https://www.thomasdessain.com/
- Location: Jersey
- Salary: On Application
- Sector: I.T. & Communications
- Job Type: Permanent
- Work Hours: Full Time
This is a hands-on technical role, particularly regards Cloud computing, and being technically expert in key technologies such as network services and management, wireless services, firewall and web gateway management, MS Security systems, monitoring systems, telephony services, certificate management, hardware lifecycle management, operating systems; implementing and maintaining secure IT infrastructure services, providing quality support for on-prem and Cloud infrastructure; reviewing, replicating and troubleshooting network and security issues; undertaking project and systems maintenance duties including upgrades, new features and new implementations, system and Cloud admin through project lifecycle: requirement-gathering, solution-selection, working with suppliers, testing, final delivery and ongoing support; being innovative with ideas for improvement; contributing to network and security strategy; delivery of SLA and KPI targets; budget planning and business case preparation; monitor performance of network and security resources using customer feedback; maintain and update technical records.
Requirements are strong analytical skills; be customer focused; ability to work in a fast moving technical environment, requiring 24x7 support; hold IT professional qualification such as Cisco/HPE/MS/Citrix; at least 5 years proven skills and experience in technologies; proven experience in effective use of IT resources, maximising benefit from existing investment in hardware and software; experience managing multi-jurisdictional network and security systems, plus MS corporate environment, utilising on-prem and cloud services; experience of leading small/medium technical projects; able to manage others; experience of new and emerging technologies and legislation that affects internal and external client data.; experience of technical project supplier management and 3rd line support and problem management.
Five years continuous residence in Jersey required.