Are you experienced within Quality Assurance - FMCG? Do you have a passion for customer service? Do you have inspirational leadership qualities? Then this could be the role for you!Benefits:
- Salary - £28,000 per annum
- Location: Wednesbury
- Hours of work - Monday to Friday 08:30am to 17:00pm (37.5hrs per week)
- 28 Days annual leave (inclusive of bank holidays)
- Occupational health benefits
- Auto-enrolment pension scheme
- Free onsite parking
- Death in service
Role & Responsibilities:
- Manage complaints from various customers, conducting root cause investigations and coordinating responses.
- Assist with supplier audits and develop customer product specifications.
- Handle technical inquiries and manage team's inbox.
- Administer product specifications and support new launches.
- Provide administrative and technical assistance to the team.
- Create and update technical documentation.
- Ensure compliance with BRCGS and customer standards.
- Ensure accurate certificates of analysis for each customer.
- Verify specifications and artwork compliance with legislation.
- Generate nutritional and ingredient information.
- Complete technical compliance activities and reports.
Required Skills & Experience:
- (Essential) Experience within a food safety role.
- (Essential) 3+ years of experience within food manufacturing.
- (Essential) Food safety root cause investigation experience.
- Knowledge of UK Label legislation.
- Experience launching products into market.
- Strong written and verbal communication skills.
- Good leadership qualities.
- An awareness of the consumer market.
If you are interested in this position, please apply through the advert!KSBirmingham
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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
