We have a great new opportunity available for a Senior Service Desk Analyst to join a company which specialises in wealth management solutions for high-net-worth individuals and families.
Key duties will include:
- Working with the Regional IT Team providing 2nd and 3rd line support
- As and when required working within the IT team providing 2nd and 3rd line support across offices in multiple jurisdictions and time zones
- Encouraging teamwork, assisting to develop fellow team member's skills and knowledge, provide guidance and as point of escalation
- Actively seeks to follow up and close user issues (with or without support of other team members)
- Completion of IT operational tasks
More information about this role is available upon request – contact the team today for further details.