Senior Officer, Relationship Support Officer

  • Job Reference: 7346
  • Date Posted: 8 May 2022
  • Website:
  • Location: Jersey
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Our client seeks the ideal candidate to provide first line transactional support to relationship managers including completion of application for account opening, registration for internet banking and client access, review and investigation of payments, preparation of lending; on-boarding of new clients, ensuring adherence to WIN Compliance guidelines, strategy and policy while meeting the expectations of client; respond to customer enquiries and requests and maintain positive client relationships; ensure timely processing of transactions; improve productivity and turnaround times; contribute to credit applications and renewals; identify possible sales opportunities and generate new business; contribute to target for completing new applications, increasing client uptake of Internet Banking service; ensure FOREX deals completed in line with pre-agreed margins; maintain proper record keeping; periodic maintenance of databases and spreadsheet; facilitate ease of data retrieval; deliver projects.
Requirements are A Levels/Matric and preferably a Diploma in Finance and Accounting/Banking; 3-4 years experience of banking industry with knowledge of business and back office operations; 3-4 years experience in Compliance, Risk, KYC or New Business role, with exposure to AML, CFT and Anti-Bribery Corruption would be a distinct advantage.
Five years continuous residence in Jersey required.