Senior Administrator, Client Services

  • Job Reference: 7072
  • Date Posted: 3 May 2022
  • Website:
  • Location: Jersey
  • Salary: On Application
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Postholder will administer diverse portfolio of corporate and fiduciary clients and ensure that client relationships and transactions are managed effectively and to a high standard; understand transactions, provide technical support and training; ensure client expectations managed and strong relationships maintained; assist with incorporation of Guernsey companies and any related work for acceptance of new business; ensure timely processing of work, meeting transactional and internal procedural deadlines, recording time and managing work in progress and debt collection; maintain quality client SLAs; deal with issues; work with Risk & Compliance team; ensure CDD processed and keep updated with regulatory changes; assist with data input and maintenance in corporate services practice management database.
Candidate must have solid academic background with STEP/ICSA at foundation level/higher/working towards such relevant professional qualification will be an advantage; at least 2 years of corporate administration experience would be ideal; good working knowledge of MS desktop software; knowledge of specialist industry software such as Practice Management Systems (Viewpoint/Navision) Document Management Systems (Worksite) an advantage; initiative, be proactive, accurate and well-organised; excellent communication and interpersonal skills; ability to build relationships; team player; self-motivated and career driven.
Five years continuous residence in Jersey required.