Sales Order Processor at JJ Fox Trading Limited

  • Job Reference: 00010448-1
  • Date Posted: 1 August 2022
  • Location: Jersey
  • Salary: On Application

Job Description

The successful candidate will be based in our office and will provide an exceptional level of customer service by acting as the first point of contact for customers on the phone and via email wishing to make orders, and providing them with a comprehensive understanding of the products and services we offer, addressing their needs, advising them on the best products and services they may require, and re-directing calls to specialists who can further support them with their queries.

Key Responsibilities:
Provide advice and guidance on product selection
Resolve or refer customer complaints
Ensure accurate communication of messages
Retrieve orders from various sources
Assist with customers visiting the office
Consult with sales representatives and warehouse staff with customer queries
Setting up recurring orders