Retail Digital Experience Advisor at JT Global

In this role, you’ll be the warm, welcoming presence that sets the tone for each customer’s experience. You’ll help guide people seamlessly through our instore journey while encouraging them to explore and feel confident using our digital tools. Your support helps customers feel understood, empowered, and in control of their services.

You’ll also play an important part in connecting our physical and digital worlds—listening to customers, noticing what works well, and sharing insights that help us continually improve. Your ability to spot opportunities, reduce friction, and escalate issues when needed makes a meaningful difference to how customers experience JT.

This role is ideal for someone who wants to grow. You’ll build confidence, strengthen your communication skills, and develop a modern digital skillset that will benefit you throughout your career