Process Optimisation and Digitisation Global Accounts Senior Manager

  • Job Reference: 1436
  • Date Posted: 7 June 2024
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The successful candidate will work within the Process Optimisation and Digitisation (POD) team and exclusively support the Group Head of Global Accounts to diagnose, prioritise, optimise and automate client facing processes to reduce risk, enhance efficiency and improve client satisfaction.
Responsibilities Include: 
- Lead a dedicated team within the Process Optimisation and Digitisation (POD) function to optimise and automate global account processes.
- Develop and implement the Global Account rapid improvement methodology to redesign and automate processes.
- Oversee delivery through the whole project lifecycle; project manage operational improvement initiatives with a focus on people change to ensure adoption.