Office assistant at Sonnic Support Solutions Ltd

The candidate must have excellent communication and relationship skills.
Main responsibilities will include:
• Filtering calls and emails coming in to office and passing to the relevant personal.
• Identify recruiting gaps and liaise with team to find resources to fulfill those gaps.
• Inputting time sheets and cross checking with the tracker system.
• Analyzing productivity within the booking system.
• Keep track on staff uniforms and reorder when needed.
• Liaise with Operations team and allocation to correct teams, analyze and monitor results.
• Liaising with clients to ensure that customers are satisfied with the level of service we provide
• Resolving performance issues
• Raise invoices from QuickBooks and liaising with operations team and clients if any queries and receive payments over the phone