Manager Participant Relationship Team

The successful candidate will work closely with the Senior Director for Customer Relations to enhance the member experience for the book of clients, ensuring that plan members receive a premium service. 
Responsibilities Include: 
- Maintain and develop relationships with UHNW and HNW individuals with a focus on retention of key clients through enhanced member experience, using this to generate wider ES and the group opportunity. 
- Liaise with intermediaries to ensure transactions are concluded with appropriate paperwork in place.