Junior Helpdesk Analyst

  • Job Reference: 04/19372
  • Date Posted: 7 June 2023
  • Website: https://www.topjobs.je/
  • Location: Jersey
  • Salary: On Application
  • Sector: Trainee
  • Job Type: Permanent

Job Description

Provide 1st line support for both local and remote staff and where necessary escalate to the appropriate 2nd and 3rd line support, keeping users regularly informed of call status either by phone or email. Must have a basic understanding of applications and infrastructure systems in order to identify, analyse and resolve a variety of technical issues.For more information contact Steph Greig-Ewens at steph@topjobs.je or call 01534 727323.