IT Helpdesk Support at Symmetry Global Services Limited

About Us:
Symmetry Investments is a leading hedge fund with a strong commitment to providing exceptional financial services and investment solutions to our clients. We are seeking a highly experienced Helpdesk Specialist to join our technology team and provide top-notch support for our employees and systems.

Requirements:
5 years' experience in helpdesk or IT support roles
Strong knowledge of Windows operating systems, Microsoft Office Suite, and common desktop applications
Familiarity with networking concepts and troubleshooting (TCP/IP, VPN, DNS, DHCP)
Experience supporting remote access solutions, such as Citrix and VPN
Excellent problem-solving and troubleshooting skills, with the ability to diagnose and resolve complex technical issues
Strong communication and interpersonal skills