IT Helpdesk Administrator

Job Description

We have an exciting new opportunity for an IT Helpdesk Administrator to join an independent financial services company.


Key duties will include:

  • Helpdesk Administration - coordination of user requests, system issues, and IT incidents, in order to support wider business. Resolving any 1st/2nd line incidents and requests
  • End User Device Management - install, rebuild, and perform updates to workstations, laptops and other IT hardware and ensure that the asset register is kept fully up to date
  • User Account Administration - Creation, amendment and removal of user accounts across all access management systems as directed by the People team/line managers
  • Meeting Room Equipment Maintenance - Ensure the meeting rooms' equipment is maintained in a fully operational and user friendly condition


More information about this role is available upon request – contact the team today for further details.