Head of Client Services - Fiduciary - Jersey

  • Job Reference: 46261
  • Date Posted: 10 January 2023
  • Website: https://www.ap-executive.com/
  • Location: Jersey
  • Salary: On Application
  • Bonus/Benefits: Negotiable
  • Sector: Accounting, Administration, Call Centre / Customer Service, Consulting & Corporate Strategy, Sales & Marketing, Compliance/Risk/Internal Audit
  • Job Type: Permanent

Job Description

A leading fiduciary business is currently recruiting for a Head of Client Services to join their team in Jersey.

The role will entail amongst other things team management and leadership, including input to the strategic vision of the department, outsourced oversight responsibility, work closely with sector leads to ensure consistent delivery of exceptional service to clients. Identify areas of improvement and standardisation to enhance the overall service delivery within the team. Comply with all local regulatory and AML and Countering the Financing of Terrorism requirements.

To be considered for this role, you will hold ACCA, STEP or ICSA/CGI or similar and have a minimum of 10 years' experience in a similar role, including strong knowledge in Operations, Risk, Change and Project Management, a good knowledge of relevant regulatory/tax requirements and standards.

You will have strong relationship management experience with the ability to influence at all levels. Excellent written and verbal communication skills. Experienced people manager to include coaching, training and staff development. The ability to think strategically combined with commercial acumen.

We are only inviting applications from candidates who have been resident in Jersey for five years or more or who hold entitled or entitled to work status at this time.

If this sounds like your perfect role, please email a current copy of your CV to Emma.muirhead@ap-executive.com in confidence.

AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of Data Protection Laws, our policy for which can be found at https://www.apgroupglobal.com/privacy-notice/