Head of Business Implementation

The role is primarily responsible for managing and driving the Business Implementation services within the Channel Islands and all operational aspects of on-boarding and off boarding for new and existing clients, in order to provide a consistently exceptional client experience. Working in collaboration with Client Development and other Client Delivery teams to provide an end-to-end process, which is seamless to both clients and investors. The successful candidate will lead the local operational activities of the Business Implementation team who are responsible for Client & Investor On-boarding, KYC/AML Processing, Approved Intermediaries Management & Account Life Cycle, adhering to Group procedures & Local Regulations.
A minimum of 10 years working in a Securities Services environment is required together with strong problem-solving skills with an excellent awareness of operational and reputational risk.