Head, Client Services, Fiduciary Services

  • Job Reference: 7531
  • Date Posted: 10 November 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Sector: Banking & Financial Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Our client seeks the ideal candidate to manage Jersey Fiduciary Clients with executive responsibility for allocated segments of clients based in Jersey/Mauritius.  He/she will ensure delivery of a consistent, high-quality service in line with regulatory and legislative frameworks to contribute to sustainability and profitability; define and implement a business development strategy to grow fiduciary client base; provide the service of a personal director or other fiduciary associated serviceson certain corporate entities; supervise operational risks and ensure compliance; establish effective systems record keeping and fee collection; contribute to strategy and business plan;  contribute towards achievement of financial targets by monitoring adherence to billing and debtor management processes and ensuring team members bill maximum possible time to clients to ensure profitability; monitor revenue and costs associated to allocated client segments closely; oversee Key Persons.
Candidate must have at least 10 years Trust & Fiduciary client solutions investments experience and hold a Degree in Business Commerce; hold full professional qualifications, or membership of appropriate and recognised industry qualifications equivalent to JFSC requirements as Principal Person (Category A of schedule 4) and Qualified Trust Practitioner; be competent in leading others, decision making, embracing change, team working, business acumen, risk awareness, customer understanding, product knowledge, compliance, industry knowledge, and international market knowledge.