Guest Experience Coordinator. at Liberty Wharf Apartments

The Guest Experience Coordinator is responsible for delivering exceptional customer service by welcoming guests, managing check-ins and check-outs, handling reservations, billing and enquiries, and ensuring a seamless guest experience. This role works closely with housekeeping and maintenance to meet guest needs, resolve issues promptly, and maintain high service standards. Excellent communication, computer, and numeracy skills are essential, along with strong attention to detail, organisation, and a positive, professional approach.