Facilities Assistant

Our client is seeking a Facilities Assistant to be based in Jersey. This is a full-time, permanent role operating on a 35-hour rota shift pattern between 07:45 and 18:00, Monday to Friday. The successful candidate will provide front-of-house reception services and general administrative support, ensuring the smooth day-to-day operation of the facilities function. The role will involve regular interaction with colleagues, clients and external visitors, offering a warm, professional welcome and a consistently high standard of service.

Job Duties:

• Provide full-time reception cover including answering and transferring calls via the Cisco switchboard
• Greet and assist visitors, managing meeting room bookings and refreshments
• Coordinate video conferencing and diary appointments across multiple jurisdictions and time zones
• Maintain visitor access logs, monitor security, and ensure reception is always presentable
• Support travel arrangements such as taxi bookings for staff and visitors
• Undertake general administrative tasks including document printing, photocopying, record keeping and data entry
• Manage postal services, including incoming and outgoing mail and courier deliveries
• Assist with meeting catering setup and clear down, and monitor stock levels in the reception area
• Undertake light building maintenance and support internal desk moves
• Assist with archiving and maintenance of canteen and office supply records
• Liaise with teams in Switzerland and South Africa to coordinate document signing, certification, scanning and dispatch
• Provide departmental support during busy periods, annual leave or sickness

• Uphold high standards of presentation, professionalism and client care at all times

Job Requirements:

• Previous experience in a front-of-house, customer service or receptionist role, ideally within financial services
• Familiarity with Cisco switchboard systems and Microsoft Office (Outlook, Word, Excel)
• Competent in using internet-based tools, printers, scanners and multi-location booking systems
• Excellent verbal and written communication skills
• Calm, friendly and professional demeanour with a client-first attitude
• Highly organised with strong attention to detail and time management
• Flexible and proactive with the ability to multitask and work under pressure
• Physically able to carry out minor maintenance and office support tasks
• Clean driving licence required

What You'll Love:

Our client offers a supportive and professional environment where attention to detail and client service excellence are paramount. With a collaborative team culture, strong operational support and exposure to a dynamic, international business setting, this role provides the opportunity to contribute meaningfully to daily operations while developing within a respected organisation.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by  clicking here