Customer Experience Representative

  • Job Reference: 00009782-1
  • Date Posted: 7 November 2022
  • Recruiter: Alexander Daniels
  • Website: https://www.alexanderdaniels.je/
  • Location: Jersey
  • Salary: On Application
  • Sector: Call Centre / Customer Service, I.T. & Communications, Sales & Marketing
  • Job Type: Permanent

Job Description

We have an exciting opportunity for a Customer Experience Representative to join a global connectivity and business enterprise provider.

 

Key duties will include:

  • Providing 1st line customer support by investigating and resolving land line faults, mobile service queries and billing enquiries
  • Co-ordinating and administering all new orders and faults
  • Supervising progress and offering customers up to date information
  • Establishing and maintaining knowledge and technical expertise on Company products and services
  • Receiving and dealing optimally with customer feedback

 

More information about this role is available upon request – contact the team today for further details.