Customer Care Advisor/Administrator at Clarivate

  • Job Reference: 00036894-1
  • Date Posted: 28 April 2024
  • Location: Jersey
  • Salary: On Application

Job Description

The Trademark Customer Support Administrator acts as the principal support for the Trademark Teams Globally. The Trademark Customer Support Administrator would support with key renewal related activity such as, but not restricted to, processing of return documentation from customers and sending onto to agents, ensuring that any renewals related documents (post, emails) are allocated quickly and effectively to the correct touch points. In addition, the Trademark Customer Support Administrator would work closely with the Global Renewal Teams to support ad-hoc customer requests and projects.