Business Systems Training, Operations

  • Job Reference: 7286
  • Date Posted: 21 May 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

This is a great role opportunity to provide Group Training Support on ViewPoint, AdEx, WorkSite 10/iManage to all staff including new starters and existing staff requiring refresher training; assisting with supporting requirements with regard to systems and data; review and maintain Core Systems training materials on Portal training pages; help communicate and evaluate development requests including testing and research;  run and manage exception reports; maintain detailed knowledge of policies, systems, central services and compliance and regulatory and jurisdictional requirements; help Finance team with data and operational processes to enable accurate client billing; support strategy, demonstrating the ability to generate innovative and strategic ideas; undertake projects.
Requirements are excellent training skills; in depth knowledge of ViewPoint; experience of system configuration and reporting; advanced knowledge of Excel and Word; experience of SQL Server Management Studio, SSRS, Adex and Work10 desirable but not mandatory; at least one year experience in similar role; effective Project Management, presentation, time management, organisation, interpersonal, documentation and requirements-gathering ability; ability to work across multiple jurisdictions; proven ability to quickly learn new processes; flexible; ability to prioritise tasks; ability to perform under pressure to meet deadlines; accuracy and attention to detail.
Five years continuous residence in Jersey required.