Associate Director – Corporate

  • Job Reference: 8100
  • Date Posted: 21 September 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Sector: Corporate Services
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The successful candidate will be responsible for a set of Corporate relationships, which includes client relationship management (CRM), revenue generation as well as managing day-to-day service delivery needs, in accordance with the department's service standards and company policies and procedures. 
Responsibilities Include: 
- Serve as a primary point of contact for key client relationships and ensure client satisfaction. 
- Manage the delivery of contracted services to clients to ensure that SLAs and KPIs as defined in the relevant contracts are met or exceeded. 
- Ensure all work performed is invoiced on time and in line with client contracts.