Assistant Manager Onboarding - Client Operations

  • Job Reference: 8372
  • Date Posted: 21 November 2022
  • Website: https://www.thomasdessain.com/
  • Location: Jersey
  • Salary: On Application
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

The successful candidate will provide and promote a superior client experience for the company, by providing a multi-jurisdictional service for the Institutional business to onboard new clients/investors. Ensuring the company remain compliant with regulatory obligations whilst taking a pragmatic and commercial approach to risk-based challenges.
To assist in the ongoing data management of the client/investor lifecycle, by ensuring all client and investor static data is captured, recorded and accurate in all core platforms used by the business.
Key Result Areas

Responsible for ensuring the company meets compliance requirements in relation to client take o
Provide excellent levels of client service in line with the Companys' standards, procedures and guidelines
Act as a higher authority on technical client specific matters
Take responsibility for own personal development, in line with agreed annual performance objectives
To always act in accordance with the company's values

Qualifications        

Holds or is working towards a recognised accounting qualification (ACCA or ACA)

Experience           

3-5 years’ relevant fund industry experience
Good understanding of GDPR and risks associated with personal/sensitive data
Experience in mentoring, developing and coaching others
Demonstrated skills in system implementation, migration, and ongoing development
Hands on experience with bespoke report writing and output automation

Knowledge       

Good understanding and knowledge of Funds industry and accounting standards, reporting, legislation, regulation and working practices
Strong analytical and problem-solving skills to support initiatives
Good interpersonal and communication skills