ASSISTANT MANAGER / HEAD WAITER at Globebites Limited

Supports the Restaurant Manager in overseeing daily front-of-house operations and ensuring high standards of customer service. Supervises waiting staff, manages shift rotas and monitors service quality. Handles customer enquiries, complaints and reservations professionally. Assists with cash handling, end-of-day reconciliation and stock control. Ensures compliance with health and safety regulations. Trains and mentors team members while maintaining efficient service flow and a positive dining experience during busy periods.