Assistant Administrator – Communications Team

Great role dealing with participants of international pension plans, international retirement & savings plans and deferred compensation plans; seeking to enhance member experience for book of clients, ensuring plan members receive premium service and clear, concise communications and acting as escalation point for junior members; preparing “bulk” communications to send to plan members; assisting members with use of the Employer Solutions online portal; producing ad hoc member statements; maintaining member details on core systems via requests to the Data Management Team; acting on diary reminders; keeping information on plans up to date and making sure changes circulated to team; adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation.
Five years continuous residence in Jersey required.