We have a fantastic new opportunity for an Account Manager to join an international banking group.
Key duties will include:
- Day to day management of client queries, ensuring they are actioned efficiently with specific focus on investigating and resolving any dealing challenges
- Work closely with Team Supervisor and Manager to understand current challenges and implement solutions
- To work in partnership with clients, transfer agents and the wider network to review service and identify ways of enhancing service delivery and efficiency
- Provide support to the team as required
- To act as a point of escalation for clients
More information about this role is available upon request – contact the team today for further details.