Itchyfeet are working on a spectacular opportunity for a candidate to act as a Senior member of a Managed Services Team, being responsible for providing high level, technical support to company clients. You will be one of the escalation points for high priority and complex tickets and work closely with the Head of Managed Services to help the team deliver the best results possible with the overall goal of keeping clients happy. Duties also include resolving escalated tickets and providing advanced remote support and high level / complex technical support. The successful candidate will have advanced understanding of operating systems, business applications, printing and network systems, Hyper-V, VMware, Veeam, Sonicwall / firewalls, Microsoft 365, Azure, SQL, Windows servers, Sentinel AV, Duo, Mimecast and general backup systems.
If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email firstname.lastname@example.org or by calling 01534 729996 , alternatively you can submit your CV to our team by clicking here . Please feel assured that all enquiries will be treated with the utmost discretion.